Embassy of India

(i)

the particulars of its organization, functions and duties;

Embassy of India, Harare is headed by Ambassador and has supported by the following:

i. Head of Chancery

ii. Attaché (Political & Ambassador’s Office)

iii. Attaché (Administration, Commerce & Publicity)

iv. Attaché (Accounts/ DDO)

v. Attaché (Education and Culture)

vi. Attaché (Consular)

The functions of the Embassy, inter alia, include political and economic cooperation, trade and investment promotion, cultural interaction, press and media liaison, and scientific cooperation in bilateral and multilateral contexts.

Embassy functions within the purview of business allocated to the Ministry of External Affairs under the Government of India’s Allocation of Business Rules and Transaction of Business Rules. 

(ii)

the powers and duties of its officers and employees;

General Administrative powers are derived from IFS (PLCA) Rules, as amended from time to time.

Financial powers of the Officers of the Embassy of India have been detailed in the Delegated Financial powers of the Government of India’s Representatives Abroad.

Other powers are derived from the Passport Act of India.

The Officers of the Embassy function under the guidance and supervision of Ambassador.

(iii)

the procedure followed in the decision making process, including channels of supervision and accountability;

Officers of the Embassy initiate and take follow up action, with the help of staff posted in their Wings, in accordance with departmental instructions which prescribe the level of final disposal and channel of submission for each category of cases.
Decisions are taken under the instruction and supervision of the Ambassador.
Final decision making authority in the Embassy is the Ambassador.

(iv)

the norms set by it for the discharge of its functions;

Norms are set under the instruction and supervision of the Ambassador.

(v)

the rules, regulations, instructions, manuals and records, held by it or under its control or used by its employees for discharging its functions;

IFS PLCA rules and annexes

Delegated Financial Powers of Government of India’s Representatives abroad Rules

Passport Act 

Manuals on Office Procedures 

Other Central Government Rules and manuals published by Central Government.

(vi)

a statement of the categories of documents that are held by it or under its control;

Classified documents/files relating to India’s external relations

Unclassified documents/files including joint statements, declarations, agreements and MoUs.

Passport and consular services application forms.

(vii)

the particulars of any arrangement that exists for consultation with, or representation by, the members of the public in relation to the formulation of its policy or implementation thereof;

Embassy of India functions within the norms of India’s foreign policy formulated by the Ministry of External Affairs. Policy is implemented by the Embassy under the guidance and supervision of the Ambassador.

Embassy interacts regularly with representatives of think tanks, academic community and others.

(viii)

a statement of the boards, councils, committees and other bodies consisting of two or more persons constituted as its part or for the purpose of its advice, and as to whether meetings of those boards, councils, committees and other bodies are open to the public, or the minutes of such meetings are accessible for public;

(ix)

a directory of its officers and employees;

The directory of officers may be seen here

(x)

the monthly remuneration received by each of its officers and employees, including the system of compensation as provided in its regulations;

A statement of monthly remuneration is here

(xi)

the budget allocated to each of its agency, indicating the particulars of all plans, proposed expenditures and reports on disbursements made;

The Budget figures are given in the statement is here

(xii)

the manner of execution of subsidy programmes, including the amounts allocated and the details of beneficiaries of such programmes;

Embassy of India does not have any subsidy programme.

(xiii)

particulars of recipients of concessions, permits or authorizations granted by it;

No concessions/permits are granted by Embassy of India.

(xiv)

details in respect of the information, available to or held by it, reduced in an electronic form;

The Embassy’s website has the required information. 

(xv)

the names, designations and other particulars of the Public Information Officers;

Public Information Officer
Shri D.N. Barnwal, Second Secretary (Head of Chancery)
Tel. +263-242795955/ 242792523
E-mail : hoc.harare@mea.gov.in

(xvi)

such other information as may be prescribed and thereafter update these publications every year;

The Embassy’s website has information which is updated on a regular basis.

(xvii) 

No. Of employees against whom Disciplinary action has been proposed/ taken (Section 4(2))

Nil

(xviii)

Transfer policy and transfer orders [F No. 1/6/2011- IR dt. 15.4.2013]

As decided by Ministry of External Affairs, Government of India.

(xix)

Programmes to advance understanding of RTI

Ministry conducts sessions from time to time.

DOPT publishes the RTI guidelines and circulates to all concerned.

(xx)

Particulars for any arrangement for consultation  with  or  representation  by  the members of the public in relation to the formulation of policy or implementation there of

Policy formulation lies with Ministry of External Affairs

(xxi)

Are the details of policies / decisions, which affect public, informed to them

Policy making lies with Ministry of External Affairs. All

policies and decisions concerning citizens are put in public domain through social media.

(xxii)

Dissemination of information widely and in such form and manner which is easily accessible to the public

The Embassy of India gives wide publicity to all such matters concerning citizens through website and other social media platforms.

 (xxiii)

Form of accessibility of information manual / handbook.

The Embassy of India does not maintain any such handbook. Information concerning functioning of the Embassy of India and services provided is available on its website https://www.indemb-harare.gov.in

 (xxiv)

Particulars of facilities available to citizen for obtaining information

Citizens can avail consular and commercial services from Embassy including contacting by telephone in emergency. Information pertaining to Commerce, Consular and other wings are available in public domain. Working hours of the facility is from 0830 to 1700 Hrs. Contact person & details are available at https://indemb-harare.gov.in/public_files/assets/pdf/List-of-officers-23May2025.pdf

(xxv)

Grievance redressal mechanism

Grievances may be redressed through contacting by
telephone, email, in person, Whatsapp, Madad and CP Gram portals.

(xxvi)

Details of all contracts entered into
including name of the contractor,
amount of contract and period of
completion of contract

Apartments of some officials are leased through contracts.

(xxvii)

Replies to questions asked in the
parliament

Ministry of External Affairs is responsible for Parliament Questions

(xxviii)

Item/ information disclosed so that
public have minimum resort to use of
RTI Act to obtain information

Much information is already disclosed. Number of RTI
applications are minimal.

(xxix)

Guidelines for Indian Government
Websites (GIGW) is followed

Guidelines for Indian Government Websites (GIGW) is
followed

(xxx)

Document links of various manuals &rule books used for discharge of governmental work

Manual of Office procedure:

http://darpg.gov.in/sites/default/files/CSMOP_0_0.pdf

GFR 2017:

https://doe.gov.in/circulars/compilation-amendments-gfr-2017-upto-31072022

CCS (Conduct) rules:

https://dopt.gov.in/sites/default/files/CCS_Conduct_Rules_1964_Updated_27Feb15_0.pdf

RTI Act: https://rti.gov.in/rtiact.asp